Bold 9780 OS 7: Troubleshooting Guide

The phone will offer a great user experience, and it comes with tons of features. But, like any other smartphone, the Bold 9780 can encounter problems.
Some users are reporting that the Bold 9780 OS 7 is unbolded, and they aren’t able to access certain settings.
This guide will show you what to do when the Bold 9780 OS 7 isn’t bolded.

• Problems with Bluetooth connectivity can occur due to outdated drivers or problems with Bluetooth settings.
• In this article, we explore ways to fix Bluetooth connectivity issues for Samsung users.
• If you experience any other problems with your Samsung device, then visit our Samsung Hub for more specific solutions.
• For more tech-related articles, go to our Hardware section.

Clear the cache

1. Navigate to Settings > Apps > All Apps
2. Select Phone and Disable Cache
3. Reboot the phone
   
4. Reset Phone
   Press and hold the Volume Up, Volume Down and Power buttons
5. When the screen goes black, release the Power button but continue holding the Volume Up and Volume Down buttons
6. When Android System Recovery starts, use the Volume buttons to select Wipe Data/Factory Reset
   

Update your Windows Phone OS

1. Ensure your Wi-Fi connection is active
   
2. Remove and reinstall the Bold 9780 software
   Remove and reinstall the Bold 9780 software
3. Restart your Windows Phone
4. Disable and enable Bluetooth
5. Deactivate and reactivate the SIM card
6. Reset the Windows phone
   

Check that the SIM card is inserted correctly

1. Check that the SIM card is compatible
   Try another SIM card
2. Try a different SIM or SD card
   
3. Try a different SIM card in a different GSM phone
4. Try a different carrier
5. Try a different SIM card in a different device

Check that the clock is correctly set

1. There is an inbuilt clock in the BlackBerry 9780 Smartphone.
2. Make sure that the clock is correctly set.
   
3. You can manually set the time on the home screen.
4. Set the time correctly.
5. Restart the Smartphone.