Troubleshooting computer boot screen: Step-by-Step Guide

So, your computer boots to a black screen that shows nothing beyond the mouse pointer. This can be extremely frustrating, but don’t worry.
In this guide, we will explore a few troubleshooting steps to help you fix black screen after computer boot in Windows.

The computer boot screen is the very first thing you see when your PC boots up.
Sometimes, the startup sequence may get corrupted and mess up the boot screen.
Check out our Boot Errors Hub for more helpful guides on fixing boot problems.
If you’re encountering more issues related to your computer, our Windows 10 Errors Hub may provide a solution.

Use the Command prompt

Users have reported that this method works.
Open Command prompt as an administrator.
Enter the following command and press Enter: bootrec.exe /fixmbr
Restart your computer.

Use the System Configuration tool

Launch the System Configuration tool from Start > System Configuration.
Navigate to the Boot tab > click to open Boot Settings.
Scroll down and select Safe Boot.
Click Apply, then OK, and restart your PC.

Perform a Startup Repair

Press the Windows key + R key on the keyboard to open Run.
Type msconfig and click OK.
Under General tab, select Selective startup and uncheck Load startup items.
Click Services tab.
Click Hide all Microsoft services and uncheck Hide all Microsoft services. Click OK.
Click Boot tab.
Click Restart.

Remove the BIOS battery

Press the Power button to shut down the pc.
Remove the battery, and then put it back in again.
Reboot the pc, and check if the problem persists.
Check the BIOS settings
Open the BIOS settings by pressing the F2 or Delete key.
Use arrow keys to navigate through the BIOS.
Check if the setting says, “Save Defaults”.
If that is not the case, change the settings to “Default” and restart the system.