Most users are aware of the Restart Log errors, and they usually resolve them without major problems.
However, many users reported the Restart log error (0x8000ffff), and this can prove problematic.
Usually, this error appears because of a corrupt Windows Update file, and today we’re going to show you how to resolve it.
- A computer restart log is a special text file that records system events.
- The restart event log is useful for troubleshooting your system, but if you run into issues, this guide is here to help.
- This guide includes several solutions that will help you fix these errors, including using the Windows Event Viewer and starting your computer in Safe Mode.
Run the System File Checker (SFC)
Press Windows + S, enter cmd, and select Run as administrator under Command prompt.
In the command line, type the following command and press Enter: sfc/scannow
Run the Hardware and Devices troubleshooter
- Press Windows Key + S, enter troubleshoot in the text field, and click on the relevant search result.
- Select Hardware and Devices, and click on Run the troubleshooter to start the process.
Check for driver updates
Search for Device Manager in the taskbar and open it.
Locate your driver and open its Properties.
Click the Driver tab.
Click the Update Driver button.
Click Search automatically for drivers.
Run the SFC scan
- Press the Windows key + S and type cmd.
- Right-click Command prompt and choose Run as administrator to start Command prompt with full privileges.
- When the Command prompt starts, type the sfc/scannow command.
- The SFC scan will now start.
- After the scan is finished, type the sfc/scannow /offbootdir:C:WindowsSystem32 Our technicians suggest that you should also run the sfc /scannow /offbootdir:C:WindowsSystem32 command
Run the CHKDSK Scan
- Go to Start > type cmd > right-click on Command prompt > run it as an administrator
- Inside the Command prompt window, type the CHKDSK command and press the Enter key.
- The CHKDSK scan will now start. Follow the on-screen prompts to complete the scan.
- Scan for Corrupted Files and Folders
Go to Start > type cmd > right-click on Command prompt > run it as an administrator
- Inside the Command prompt window, type the following command and press Enter: sfc /scannow
- Wait for the scan to complete. It might take some time.