iTunes is a digital jukebox and media player, available for Microsoft Windows and Apple’s iOS operating systems.
iTunes syncs content between iOS devices, computers, and Apple TV, allowing users to download and purchase music, videos, TV shows, and apps.
In addition to syncing content, iTunes allows users to store media on their computers.
iTunes also has parental controls to prevent users from purchasing or accessing certain types of content.
Sometimes, a user might encounter iTunes errors, such as iTunes Store won’t restore, iTunes Store can’t restore, or iTunes Store can’t verify purchase.
When these errors occur, it’s important to be able to restore iTunes.
- iTunes allows you to restore your account from a backup, but this method only works when your account is synced on another computer.
- If the restore process does not work, here’s how you can restore your account from your iCloud backup.
- If you’re having problems with your Apple ID, you must let iTunes know about it and reset your password.
Disconnect from iTunes on another computer
- Open iTunes on this computer
Click Account > Sign out > Sign out from all Apple services
- Reconnect to iTunes on this computer
Open the Apple Software Update troubleshooter
- To do that, press the Windows key + S hotkey, type troubleshooter, and select Troubleshoot settings from the menu.
- Next, select the Windows Store Apps troubleshooter, and click on the Run the troubleshooter button.
- Now, follow the on-screen instructions to complete the troubleshooter’s process.
Check to see if your account is hacked
- On your Mac, launch the iTunes app and check for your Apple ID.
- If you see someone else’s name there, then your account is hacked.
- Restore your account from another computer
Check your Apple ID email address
- Go to https…/appleid.apple.com/login
- Login with your Apple ID and password.
- Click on the Forgot Apple ID or password?
- Select another way to recover your Apple ID.