Troubleshooting Windows 10 Won’t Shut Down: (8 Solutions)

Windows 10 is a massive improvement over previous versions of the operating system, but some users have reported that Windows 10 won’t shut down.

• If the Windows won’t shut down on your PC, then it’s probably an incompatibility issue.
• Make sure that the current date and time are correct in your PC’s settings.
• Try running the built-in Troubleshooting tool to automatically detect and fix problems.

Turn off Fast Startup

1. Press the Windows Key + R to open the Run dialog box.
2. Type msconfig and hit OK to open the System Configuration utility.
   
3. Go to the General tab and click on Selective Startup.
4. Uncheck Enable fast startup and click on OK to save the changes.
5. Check if the problem persists.
6. Move the conflicting program to a different drive
7. Move the conflicting program to a different drive
8. Reinstall the conflicting program
9. Run the Compatibility Troubleshooter
10. Run the Disk Cleanup utility
    
11. Run Startup Repair

Turn off Automatic Restart on System Failure

1. Press the Win+R keys on your keyboard and type msconfig, then hit Enter.
2. The System Configuration dialog box should open.
   
3. Navigate to Services tab, then uncheck the Automatic Restart on System Failure option.
4. Also, uncheck the Load Startup Items option.
5. Click OK to save changes.

Run the SFC and DISM scan

1. Press Windows + I to open the Settings app, and click on System & Security.
2. From System, select Security and Maintenance, and then click on the Check for updates button.

Reset the Windows Power Settings

1. Press Win + I keys to open the Settings app.
2. Go to System > Power & sleep.
   
3. Choose the Choose what the power buttons do option.
4. Click on Change settings that are currently unavailable.
5. Scroll down and press on the Restart button.
6. Choose “5 minutes” from the drop-down menu.
   

Use DISM command

1. Type command prompt in the search bar, and open Command prompt as an administrator.
2. In the Command prompt window, type the below command and press Enter: DISM /Online /Cleanup-image /Restorehealth
   

Perform a System Restore

1. Go to Start > type restore > select Restore my computer to a previous date
2. Select the desired restore point > click Next
   

Perform an SFC scan

1. Press the Windows Key + S, type cmd, and click Run as administrator under Command prompt.
2. Right-click the Command prompt and select Run as administrator.
3. When Command prompt starts, enter sfc /scannow, and press the Return key.
   
4. Wait for the scan to complete, and follow the instructions on the screen to complete the process.
5. Reset Windows Update Components

Perform a DISM scan

1. Download DISM tool
   Launch the tool
   From left pane, select Deployment Image Servicing
   From right pane, select Scan for affected computers
2. Check all the boxes (optional)
3. Click Next
4. Choose Deployment Image Servicing > Deployment Image Servicing Settings
   
5. Check Dismount volume before scanning
6. Click Next
7. Select Drive 0, Partition 1
8. Click Next
9. Click Start