Fixing httpsaccountlivecompasswordreset Error: Explanation and Manual Steps

Why are some users who attempt to reset their passwords via Microsoft’s website not receiving the confirmation email? One user posted:
> I have reset my Sky account password but haven’t received the email with > new password. I’ve checked my junk email filters and they are not blocking > any emails.
If you are also experiencing this issue, the following solutions might help resolve the issue.

  • The httpsaccountlivecompasswordreset error is quite common, and it’s usually caused by outdated browser add-ons.
  • Using the method below, you can quickly reset your Windows 10 password by resetting your Windows password.
  • Another effective method to fix this error is by reapplying your Windows 10 settings, so try that out.

Change your connection protocol

  1. Press the Windows key + I shortcut.
  2. Select the Settings option.
    Select the Settings option.
  3. Click on Network & Internet from the left pane.
  4. Go to the Ethernet section.
  5. Click on the Properties button.
  6. In the Properties window, click on the Configure button.
    In the Properties window, click on the Configure button.
  7. Locate the Internet Protocol Version 4 (TCP/IPv4) section.
  8. Click on the Use the following IP address option.
  9. Select Use the following DNS server addresses
  10. Click on the OK button.

Check that your device is configured for the correct time zone

  1. Click the Start button and select Settings.
  2. Select the Time & language option.
    Select the Time & language option.
  3. Under the Time tab, make sure that Set your time zone automatically is selected.
  4. Click Save.

Check your Internet connection

  1. If you are on public Wi-Fi, you’re likely facing this issue.
  2. Make sure that your connection isn’t interrupted.
    Make sure that your connection isn't interrupted.
  3. Check to see whether this error occurs only when you are on public Wi-Fi.
  4. If it does happen only when you are using public Wi-Fi, then make sure you use a VPN service.

Make sure that your computer is up-to-date

  1. Press Windows Key + I to open the Settings app.
  2. Choose Update & Security.
  3. Now click on Check for updates button.
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