Troubleshooting Mobile Hotspot Issues: Step-by-Step Guide

In this article, we will explore some of the best ways to troubleshoot the mobile hotspot issue in Windows 10.

  • Mobile hotspot allows you to share your mobile data connection with other devices, and is perfect for easy file sharing.
  • The mobile hotspot service can be launched from Settings, but many users reported mobile hotspot problems.
  • Error messages can appear because of outdated drivers or incorrect settings.

Update to the latest firmware

  1. Check whether your device is up to date
  2. Get the latest version of the software
  3. Try resetting your device
    Try resetting your device
  4. Reset your browser
  5. Try disabling and enabling your VPN

Run Command prompt as Administrator

  1. Go to Search, type cmd, and open Command prompt as Administrator.
  2. In the command line, type the following command and press Enter: netsh wlan start hostednetwork
    In the command line, type the following command and press Enter: netsh wlan start hostednetwork
  3. Wait for the command to complete.
  4. Restart your device.

Turn off Cellular Data

  1. Make sure that Cellular Data is turned off.
    Make sure that Cellular Data is turned off.
  2. Turn off Wi-Fi
    Make sure that Wi-Fi is turned off.
  3. Disable other connections
    If you have other connections enabled, remove them.
  4. Turn off Bluetooth
    Make sure that Bluetooth is turned off.
  5. Uninstall the Mobile Hotspot App
    Go to the App Store and uninstall the Mobile Hotspot app.
  6. Re-install the Mobile Hotspot app
    Go to the Apple App Store and re-install the Mobile Hotspot app.

Check Internet connectivity

  1. Connect the phone to a reliable WiFi hotspot and check to see if that fixes the problem.
    Connect the phone to a reliable WiFi hotspot and check to see if that fixes the problem.
  2. Restart phone
    Sometimes a simple restart helps fix connectivity issues. So, restart the phone and check if it works.
  3. Uninstall apps
    Try uninstalling any third-party apps that you suspect are conflicting with the Mobile Hotspot feature.
  4. Check settings
    Check the Internet settings. Sometimes, mobile data/LTE settings are disabled. Try enabling mobile data/LTE and check if the WiFi Mobile Hotspot works.

Disconnect any external accessories

  1. Disconnect any external accessories from your mobile hotspot.
    Disconnect any external accessories from your mobile hotspot.
  2. For example, remove the battery, cables, and any USB peripherals.
  3. Try turning Mobile hotspot on and off
    Check if restarting the device resolves the issue.
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